Return & Refund Policy

Returns

Returns are accepted on all unworn items within 10 days of your purchase, in its original pouch. To process your return, please contact us using the e-mail below, with a brief description as to why you chose to return the item(s). We can then verify your purchase and process your refund once the item is received.

We will reply during normal business hours:  Monday – Friday: 9am to 5pm EST.

 jackie@quantum-jewels.com 

Please note: returning items is at the costumers expense. Shipping and handling cost is not refundable. 

 Care

This collection is primarily made in 14k gold plated brass. Jewelry will not tarnish easily, but depending on the frequency of wear it may scratch and wear off its plating. To delay wear of your jewelry do not, steam, bathe, swim, or engage in any other water activities, while wearing your jewelry. Also, be careful not to spray perfume directly onto gemstone items, it can cause discolorations. When you’re not wearing your jewelry, store it in the pouch provided with your purchase.