Terms of Service
Protecting your personal information is very important to us. We collect personally identifiable information, such as: your names, postal addresses, email addresses, phone numbers, and credit card number. This information you provide is only used to fulfill your specific request. We do not disclose personal information we collect about you, except as described in this Privacy Policy.
Tracking Technology
Like many companies, we collect this information through various means such as “cookies”. Cookies and other tracking technologies are useful to gather important information, whether you have visited us before, or which pages you reviewed. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information.
Distribution of Information
We may share information about you if we are required to do so by law, court order, or government regulation; in response to a request from law enforcement authorities or other government officials; or when we believe disclosure is necessary when investigating fraud or financial loss. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. Quantum Jewels uses Shopify to power its online store. Please see https://www.shopify.com/legal/privacy to learn more about how Shopify uses your Personal Information.
FAQ
Can I cancel or update my order or change my shipping address?
We do our best to get your order shipped as quickly as possible, however, we cannot guarantee we will be able to cancel or update your order upon request. Please e-mail to jackie@quantum-jewels.com and we will do our best to support you.
What are my shipping options?
Please check shipping information.
Do you ship outside the US?
To the exception of Canada, we do not ship outside the US.
Can I get gift wrapped items?
We do not offer gift wrapping service, but our items come with a beautiful pouch suitable for gifting.